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Prime Activities

We book the parts of a trip that people actually remember. Tell us where you are going and we come back with options within a day.

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Home/FAQ
Frequently asked

Questions we get, answered properly.

If yours is not here, message us. We would rather talk it through than have you guess.

Booking
How does booking actually work here?

You send an enquiry with your dates and group size. We check real availability with the operator, then send you a written quote with the exact inclusions. If you are happy, you confirm and pay, and the voucher follows by email and WhatsApp.

Why is there no instant checkout?

Because availability on small-group experiences changes hourly, and an instant booking that later gets cancelled by the operator is worse than a straight answer. Checking first means the confirmation you get is real.

How quickly will I hear back?

Within one working day, and usually within a few hours during Indian business hours. If your travel date is inside 72 hours, message us on WhatsApp instead so it gets picked up straight away.

Can you arrange something that is not listed on the site?

Often, yes. The listings are what we book most, not everything we can access. Tell us what you have in mind and the destination, and we will tell you honestly whether we can source it.

Payment
When do I pay, and how?

Only after you have seen a written quote and confirmed availability. Payment details are shared at that point. Nothing is charged when you submit an enquiry, and we never ask for card details over WhatsApp.

Are prices on the site final?

Prices shown are the current starting price per person for the standard option. Your quote may differ with group size, season, pickup area or add-ons. Whatever the quote says is what you pay.

Which currency will I be charged in?

Indian travellers are normally quoted and charged in INR. If you would rather settle in another currency, say so in your enquiry and we will quote accordingly.

Changes and cancellations
What if I need to change the date?

Message us as early as you can. Most experiences allow a free date change up to 24 to 48 hours before, though a few ticketed attractions are fixed once issued. The cancellation terms for each experience are listed on its page.

What does free cancellation mean?

Where an experience is marked free cancellation, you can cancel up to the window stated on that listing and receive a full refund. Outside that window, the operator charges apply and we pass on exactly what they charge, with nothing added.

What happens if the operator cancels?

You get a full refund or an alternative, your choice. If weather stops a tour on the day, most operators reschedule or refund, and we handle that conversation for you.

On the day
How do pickups work?

Where hotel pickup is included, the voucher lists your pickup window and the operator's direct number. Pickup times are set the evening before, once the operator has finalised the route.

Can you handle vegetarian or Jain meals?

Yes, and it costs nothing extra on most experiences. Mention it in your enquiry rather than on the day, so the camp or restaurant can prepare properly.

Are experiences suitable for young children or older travellers?

It varies. Each listing states age limits and physical demands under Know before you go. If you are unsure, describe your group in the enquiry and we will tell you plainly whether it is a good fit.

What do I need to show to join a tour?

The voucher we send, on your phone is fine, plus photo ID for the lead traveller. Some attractions also require passport numbers at the time of booking; we will ask if yours does.

Still unsure about something?

Ask us directly. A two-minute WhatsApp exchange beats reading twenty listings.

Message on WhatsAppContact page